Confirmed Service Customer
Roland was an excellent customer service agent. He gave accurate updates and was in frequent contact. The work was done well and all issues were completely fixed. ONE complaint is the wait time. I had an appointment for Tuesday at 8am. They didn't even look at it til Saturday. I understand short staffed, so don't book appointments until one day before you can get to it. We were down a vehicle for over a week, and 5 of those days it was just sitting in your lot.
Douglass V.
CORPUS CHRISTI,
TX
Business Response
Douglass, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 371-4040 to discuss what we can do to help.
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Confirmed Service Customer
Samuel was awesome and kept me up to speed with my service. He got my vehicle in and out within a few days